FastBooking equips us with the latest technology…and it’s amazingly flexible. It meets the requirements of our global marketing strategy and for cost performance.
FastBooking has also actively offered product upgrades and enhancements for its various products. The versatility of their products has improved our productivity as we move towards interfacing reservations from Online Travel Agencies (OTAs) directly into our Property Management System (PMS). The monthly web analytic report sent from FastBooking has also helped us identify new opportunities to increase visits and conversions on our brand site.
Fastbooking.com has a very attractive and user-friendly interface. It has proven to be very effective in generating more business for our hotels.
We implemented FastBooking Website Package in September 2011 after the earthquake which badly hurt Japan’s overall inbound business. Inbound market share accounts for more than 60% of business for our two Tokyo hotels. The hotels needed to strengthen overseas marketing. We were impressed with FastBooking’s strategy of focusing on our hotel brand and global e-marketing opportunities through a win-win model. The actual FastBooking Engine reservation figure for our hotels went over target despite a 30% drop in the overall inbound market in 2011. FastBooking provides overseas marketing services and their solution reduces our labor costs; the commission we pay on bookings on our website is a more than a reasonable exchange.
Investing in search engine marketing with FastBooking has been yielding a high return-on-investment on our campaigns. FastBooking provides great support in identifying key success factors in our campaigns, resulting in higher conversion of business.”
FastBooking GDS/IDS solution has an intuitive interface and it’s simple to use for loading rates and availability. The reports give us all the detailed information we want and are still easy to read and understand. After switching to FastBooking GDS, our GDS business increased by more than 10%.”
We spend a huge amount of time updating our information every day. The Updater has made our life much easier and saves a lot of precious time. We simply have to enter the net price and the tool automatically calculates fees and mark-ups. Everything is updated in just a few clicks. This tool also enables us to apply pricing parity across all our sites. This is crucial for us. Not a day goes by that we don’t use this tool.
FastBooking Social Media gives more than just a picture of what is being said on the net about your hotel, it gives the information on how each service is performing! It is a great tool for any managers to identify strengths and weaknesses by service, motivate his teams and make anyone guest focused. Anyone using it to enhance their services and operation will see guest satisfaction increase a month later on the net. It’s mechanical.
There are two reasons we chose to add FastBooking’s 3D Meeting Planner. We are dedicated to being a leader in everything we do, including technology. We also want to offer our business and group clientele the best performing, user-friendly tool for organizing their meetings in the hotel. The 3D Meeting Planner responds exactly to our requirements.”
The FastBooking Engine is an extremely powerful tool allowing us to set up every possible tariff and package in line with our yield strategy. We’ve seen an incredible increase in web bookings since switching to FastBooking.