Guest experience starts with the booking process and lasts long after the stay. By automatically sending confirmation and thank-you emails, FastBooking Guest Link reassures your clients and demonstrates your hotel’s professionalism.
Internet users who have booked at your hotel via the web receive timely personalized emails with your hotel or group’s brand:
- Confirmation of the reservation, following booking.
- A reminder of this reservation, 3 days before the guest’s arrival.
- Cancellation of the reservation, if necessary.
- A guest-satisfaction questionnaire, 4 days following their stay.
FastBooking Guest Link Premium builds upon the Guest Link standard service by allowing customization of the reminder emails, surveys, and reports.